Inyene-obong Danjuma

Data Analyst

University Quarters Ajibola Estata, Jos, NG

About

Results-driven professional with a diverse background spanning IT support, sales, and digital marketing, complemented by certifications in customer service and emerging technologies. Proven ability to drive sales growth, enhance customer satisfaction, and implement effective IT solutions to improve operational efficiency. Eager to leverage a unique blend of technical acumen, strong communication, and innovative problem-solving skills to contribute to a dynamic organization.

Work Experience

Sales Representative & IT Support Specialist

Elcoolex Nigeria limited

Mar 2014 - Dec 2016

Abuja, Federal Capital Territory, NG

Managed sales operations and provided critical technical IT support, contributing to revenue growth and enhanced operational efficiency for a diverse client base.

  • Drove product sales to a diverse customer base, consistently exceeding sales targets and fostering high levels of customer satisfaction through strong relationship management.
  • Conducted in-depth market research to identify prospective clients and develop targeted sales strategies, contributing to business expansion and market reach.
  • Provided critical IT support and troubleshooting for hardware, software, and network issues, ensuring system stability and user productivity.
  • Installed and configured V-Sat equipment, optimizing performance and connectivity to enhance operational efficiency for clients.
  • Collaborated cross-functionally to implement robust IT solutions, significantly improving overall system reliability and performance.

Education

Computer Engineering & Library and Information Science

University of Jos

Sep 2018 - May 2024

Jos, Plateau State, NG

Information Technology

Lighthouse Polytechnic

Nov 2011 - Dec 2013

Lagos, Lagos State, NG

Certificates

Fundamental of Digital Marketing

Google Digital Garage

Jul 2023

Large Marine Ecosystem Assessment and Management

Coursera

Jul 2023

Child Protection Systems Strengthening: Approach, Benchmarks, and Interventions

UNICEF

Jul 2023

Mental Health Resilience

Florence Academy

Dec 2022

First Aid

Florence Academy

Dec 2022

Diploma in Cryptocurrency

Alison

Apr 2022

Career Building and Entrepreneurship Training

Center for Social Awareness, Advocacy and Ethics (CSAAEING)

Jul 2017

Languages

English

Skills

Professional & Interpersonal Skills

  • Communication Skills
  • Negotiation
  • Emotional Intelligence
  • Client Relationship Management
  • Cross-functional Collaboration
  • Problem-Solving
  • Customer Service

Technical Skills

  • IT Support
  • V-Sat Installation
  • Network Troubleshooting
  • Hardware Support
  • Software Support
  • Data Analysis
  • Microsoft Office Suite
  • Cryptocurrency

Marketing & Sales

  • Digital Marketing
  • Social Media Marketing
  • Sales Strategy Development
  • Market Research
  • Customer Relationship Management (CRM)
  • Sales Target Achievement

References

Ebong Afia

BIONICA West Africa, [email protected]

Justina Inyang

Nigerian nursing and midwifery, [email protected]